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Features and workspace access

Find the right workflow and understand why a feature or integration may be unavailable in your workspace.

View Markdown · AI index · Full documentation for AI

Choose the workflow for your goal

  • Monitor AI answers: Dashboard, Prompts, Mentions, Sentiment and Competitors show your brand's presence across the engines configured for the workspace.
  • Research evidence: Sources and Pages explain which domains and URLs appear in monitored answers. Page Scan analyzes a specific page for improvement opportunities.
  • Take action: Recommendations, Content Studio, Agents and Reddit GEO connect your findings to content work. Calendar organizes scheduled and published posts.
  • Measure outcomes: AI Search Console tracks individual content URLs; AI Traffic measures visits; AI Crawlers measures bot access; Performance uses connected search and analytics properties.
  • Coordinate work: Brand Hub, Team, Integrations, project management and Billing keep the workspace configured for the people doing the work.

What controls availability

The sidebar and actions depend on your workspace role, plan, account status and enabled capabilities. A page described here may be hidden or read-only for your membership. Workspace owners and admins can review access and integrations.

Articles Marketplace, Content, Ads, project management and other optional modules can depend on workspace configuration. The generated website editor applies to workspaces with a generated site and an active editing session. Documentation does not enable those capabilities.

Customer documentation covers customer-facing workflows. Internal administration and experimental screens are outside the supported customer workflow.

If a page is empty or blocked

  1. Check the selected workspace first; prompts, connections, content and settings belong to that workspace.
  2. Check the date range, topics, prompts and engine filters. A narrow selection may have no completed responses.
  3. Follow any integration setup message and finish selecting the correct property, page, board or site.
  4. Ask a workspace owner or admin to review your role, enabled features or subscription when the page reports an access restriction.